Mc Donald's Project!!!

I had absolutely no friction upon purchasing my burger and fries. I think it had a lot to do with the timing. The place was pretty empty so, and there was only one person working at the register. It appeared to be the perfect situation for making my unorthodox request for a custom receipt, so I capitalized on it.

I made the order first, so it appeared that I meant business, and then I went in for the kill.

“Can you please make it show on the receipt that I ordered 4 pickles on the burger and well done fries?”

“Huh!”

“Oh, and a small drink!”

I honestly didn’t think she would be able to do it. But with no questions asked, she went through quite an ordeal to get it done. I examined the area for the manager, and II spotted the lone blue shirt working in the back. The manager was actually the one getting the food together. The girl at the register had to cancel the original order to implement the custom order, so the manager who was actually making the burger showed a bit of frustration on what I wanted her to make. She showed concern for what was going on, asking, “What’s going on?”

Other than that, there was no big scene to talk about. The manager stayed out of it and let the cashier take care of the order by herself. She kept wrestling with the keys on the register to get the order, and she finally did it. No questions, and no worries.

The management style there was very passive. She poked in her head to make sure the employee wasn’t having any problems, but then she showed trust and proceeded.

If I had to grade the manager, conscientiousness would be the scale I would base here on. She showed emphasis on ensuring quality by checking up on her workers progress. She also left room for accuracy so the correct order could be placed.
Seeing as how the managers production depended on her employees production, I can say the leadership style used was democratic. They both shared a common goal in satisfying my order, and so the employee was given the opportunity to do so.

I normally hate Mc Donald’s, but the food was great. It was actually pretty filling for $3.